Costing
How much does care cost?
Fees vary based on the level of care and accommodation chosen. We are happy to provide a clear, personalised quote following an assessment.
Are there any additional charges?
No hidden fees ever. All costs are outlined upfront, during the initial assessment, dependent on care needs. This includes any optional extras.
Can we get help with funding?
Yes, we can guide you through the funding process, including local authority support and NHS Continuing Healthcare eligibility.
Food & Nutrition
Can residents choose what they eat?
Absolutely. Menus are varied, with choices at every mealtime and input from residents welcomed.
Do you cater for dietary needs?
Yes, from allergies to cultural diets, we tailor meals to suit every individual.
Accommodation & Facilities
What are the rooms like?
All rooms are fully furnished, the majority are en suite, and rooms can be personalised with familiar items.
Is there Wi-Fi and TV?
Yes, Wi-Fi is available throughout the home and TVs are in every room, with access to popular streaming sites, unless otherwise requested.
Can residents bring their own furniture?
Of course, many residents bring favourite chairs, pictures, or small pieces of furniture to feel more at home.
Visiting & Communication
When can we visit?
We offer flexible visiting, you’re welcome anytime during reasonable hours.
Can we take residents out?
Yes of course, residents can go out with loved ones.
How can I stay in touch with my loved one?
Phone, video calls, and regular family updates help everyone stay connected.
Health & Personal Care
Are staff trained for medical needs?
Yes, our team is trained in a wide range of care needs, though we have regular updates with local medics when required.
Who handles medications?
All medications are safely managed and distributed by our highly trained senior staff and regularly reviewed by resident’s personal GPs.
Do medical staff come to the home?
Residents remain registered with their GPs, and we liaise closely with local healthcare professionals who visit as frequently as required.
Get in Contact with Us
Call Us Today
Speak to our incredible team today and learn more! Give us a Call on 01822 854376
Come and visit
Book a walk around to find your perfect fit, Click Here to get directions
Request a Brochure
Want to see more? Click Here to receive our Free Brochure, and see how we can help
Activities & Lifestyle
What activities do you offer?
Daily options include crafts, music, gardening, gentle exercise, and social events.
Are trips and outings included?
Yes, we organise regular local outings tailored to residents’ interests.
Can residents choose to opt out?
Absolutely, activities are encouraged but never mandatory.
Admissions & Availability
How do I arrange a visit?
Just give us a call or send an enquiry, we would love to book a walk around, and let you see life at Red House.
Is there an admissions waiting list?
Availability can vary, but we will always do our best to accommodate your needs promptly.
What’s involved in the admissions process?
We’ll guide you through a simple assessment to ensure we meet the right level of care.
Clonway Care 